Our People

The flooring experts.

First Floors is an independent business. We only employ people that are the experts at what they do. Whether they are fitting floors or advising customers of the right floor for their home or business they want to get one thing right; great customer service.

We want you to walk away from our showroom with great advice and some fantastic flooring ideas, and to understand that flooring is an important design choice not reserved just for furniture, soft furnishings and decor.

We don’t believe in the ‘hard-sell’ approach and are happy for you to simply have a browse, grab a coffee and get some interiors ideas even if it’s for a future project you have in mind.

We don’t want you to be afraid to make a statement with the flooring you choose; at First Floors we have some innovative products and quirky designs to enable you to make your home as unique as you are. In addition, we want you to take all the time you need to get the flooring in your home exactly right.

David Samuel

David Samuel started First Floors 21 years ago, and since then it has gone from strength to strength. What started as an online business changed into an all-encompassing company which operates from a showroom in Giffnock, Glasgow. The original showroom was opened in October 2012, and more recently we expanded into over 3,000 of retail space located via the back of the original showroom. This allowed David to showcase many more products including carpets and rugs from some of the world’s leading manufacturers.

David Hepburn

David Hepburn joined the business in 2016 to help manage business operations following a period of sustained growth. David’s background in business management, operations and finance has proven particularly valuable this year with the additional growth the business has enjoyed since winning the award of Scotland’s Best Flooring Company at the 2017 Scottish Home Improvement Awards. David lives locally with his wife and young family.

Graeme Morris

Graeme has been with First Floors since 2017 and has 30 years+ experience in the flooring industry. Graemes enthusiam, expert knowledge and customer service is exceptional and a real customer favourite!

Ian McLachlan

Ian joined First Floors in 2021 with a background is supermarket management and running a successful kitchen franchise. Ian brings a wealth of customer service experience and managing of fitting teams.

Frank McMillan

Frank McMillan joined First Floors in 2022 as the Contracts Manager.
Frank has thirty years plus as a fitting professional in all aspects of the trade.
Franks wealth of fitting knowledge is invaluable to the company.
He oversees all aspects of the fits as well as liaising with customers.
Although he is mainly “ Off his knees” these days, Frank still can’t resist putting on the knee pads and offering his expertise when required.


Customer Reviews

First Floors

Customer Reviews

Anna Smylie April 2021

Google
Fantastic service. David gave me great advice on which flooring would be most suitable for my business premises. Within the week Steven came to fit the flooring and, as promised, was in and out in a day. Can’t recommend this local Company enough. Anna Smylie ZuZu Giffnock.

Dawn Henry November 2021

Google
We recently purchased engineered oak flooring and carpets from First Floors. The customer service from David and team was exceptional. We had just moved home from overseas and bought a house with no floors so we did not have access to allow First Floors to measure. Theye allowed us to use our own measurements as we wanted the floors laid ASAP once we had the keys. The floor is beautiful and laid very professionally (thanks Steven). The carpets are also lovely and exactly what I wanted. The only thing I would change about the experience would be to have First Floors assess the house in advance. We have fire doors which were a problem the day the carpets were laid. This was not the issue of First Floors and it was resolved quickly. Thanks again David, we would highly recommend First Floors to anyone.

Ian and Lesley Proctor January 2022

Google
Another Great Job Done!!
Just had our third floor project in seven years completed by First Floors once again.
Great service from David and his showroom team from assisting in the selection of materials through to arranging the installation. Chris and his team worked tidily and efficiently on the hardwood flooring with great attention to detail. Gordon who fitted the stair carpet was very professional in his work and was able to resolve some problematic details to our entire satisfaction.
Would definitely recommend First Floors.